1. Information We Collect

We may collect information directly from you, automatically through technology, and from third-party service providers.

Information you provide may include:

• Name;
• Email address;
• Phone number;
• Billing information;
• Timeshare-related information you choose to submit;
• Purchase date;
• Resort or developer name;
• Loan status;
• Maintenance fee information;
• Contract-related details;
• Form responses;
• Messages, emails, support requests, and other communications;
• Survey, quiz, or assessment responses;
• Any other information you voluntarily provide.

Automatically collected information may include:

• IP address;
• Device type;
• Browser type;
• Operating system;
• Referring URL;
• Pages viewed;
• Time spent on the website;
• Click activity;
• Approximate location derived from IP address;
• Cookie identifiers;
• Advertising identifiers;
• Analytics information;
• Interaction with emails, ads, forms, and website features.

Payment information may be collected and processed by third-party payment processors. We do not intentionally store full credit card numbers unless specifically provided by a payment processor or required for lawful business purposes.

2. Sensitive Information

We do not request that you submit highly sensitive personal information unless necessary for your own use of the educational system.

Do not submit Social Security numbers, full financial account numbers, medical records, passwords, government identification numbers, or other highly sensitive information through general forms unless specifically required and clearly requested through a secure process.

Information you choose to provide about your timeshare, loan, finances, hardships, ownership, or personal circumstances may be used to provide educational resources, organize your responses, respond to your inquiry, or connect you with relevant next steps.

3. How We Use Information

We may use information to:

• Provide access to the website, digital products, downloads, videos, worksheets, and system materials;
• Deliver The Timeshare Exit System;
• Process purchases and transactions;
• Respond to inquiries and support requests;
• Personalize assessment results or educational resources;
• Send transactional messages;
• Send marketing communications where permitted;
• Improve website design, content, products, and user experience;
• Analyze traffic, engagement, conversions, and advertising performance;
• Develop new resources, templates, tools, and training materials;
• Prevent fraud, misuse, unauthorized access, or illegal activity;
• Comply with legal obligations;
• Enforce our Terms of Use;
• Protect our rights, users, business, and systems.

4. Commercial Purposes

SimpleTimeshareExit is a commercial website. Information may be used for marketing, advertising, analytics, lead management, customer relationship management, product delivery, business operations, and related commercial purposes.

5. How We Share Information

We may share information with:

• Website hosting providers;
• Payment processors;
• Email and SMS providers;
• Customer relationship management platforms;
• Analytics providers;
• Advertising platforms;
• Retargeting and conversion tracking services;
• Form and quiz software providers;
• Course or membership platform providers;
• Cloud storage providers;
• Contractors, vendors, and service providers;
• Affiliated businesses;
• Business partners where permitted;
• Professional advisors;
• Legal, regulatory, or law enforcement authorities when required or appropriate;
• A buyer, successor, or assignee in connection with a merger, acquisition, financing, reorganization, sale, transfer, or business transaction.

If you request to be connected with a third-party provider, submit a form that indicates interest in assistance, or otherwise authorize sharing, we may share your information with relevant providers, affiliates, or business partners.

6. Advertising, Analytics, and Tracking

We may use cookies, pixels, tags, scripts, software development kits, analytics tools, and similar technologies to operate the website, remember preferences, analyze performance, measure advertising, track conversions, improve content, and deliver or measure ads.

These technologies may be used by us or by third-party platforms such as search engines, social media platforms, analytics providers, advertising networks, and retargeting providers.

Depending on your jurisdiction, some of this activity may be considered “sharing,” “targeted advertising,” or “sale” under privacy laws, even if no money is exchanged for your personal information.

7. Cookies

You may be able to disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

If we provide a cookie banner or preference tool, you may use it to manage certain tracking preferences where required by law.

8. Email and Text Communications

If you provide your email address or phone number, we may contact you regarding your inquiry, purchase, account, product access, educational resources, reminders, marketing, or related services.

You may opt out of marketing emails by using the unsubscribe link. You may opt out of marketing text messages by following the instructions provided in the message, if applicable.

9. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including product access, customer support, business operations, legal compliance, dispute resolution, fraud prevention, tax/accounting records, and enforcement of agreements.

Retention periods may vary based on the type of information, business needs, legal requirements, and user relationship.

10. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no website, platform, transmission, storage system, or electronic communication is completely secure.

We do not guarantee absolute security.

11. Third-Party Links and Platforms

The website or system may link to third-party websites, tools, platforms, agencies, resources, payment processors, course platforms, analytics providers, or other services.

We are not responsible for third-party privacy practices, security, terms, content, or actions. Review the privacy policies of any third party you interact with.

12. Children’s Privacy

The website and system are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children under 18.

If we learn that information from a child under 18 has been collected, we may delete it.

13. Your Privacy Rights

Depending on where you live, you may have rights to:

• Request access to personal information;
• Request correction of inaccurate information;
• Request deletion of personal information;
• Request a copy of personal information;
• Opt out of certain targeted advertising;
• Opt out of certain sharing or sale of personal information;
• Limit certain uses of sensitive personal information where applicable;
• Appeal a privacy rights decision where required by law.

To submit a privacy request, contact us at help@simpletimeshareexit.com.

We may need to verify your identity before processing a request. We may deny requests where permitted by law, including where retention is necessary for legal, security, transaction, fraud-prevention, contractual, or business purposes.

14. California Privacy Notice

If you are a California resident, California privacy laws may provide additional rights regarding personal information.

Categories of personal information we may collect include:

• Identifiers such as name, email, phone number, IP address, and device identifiers;
• Commercial information such as purchases, product access, and transaction history;
• Internet or network activity such as website usage, page views, clicks, and analytics data;
• Geolocation information such as approximate location from IP address;
• Inferences based on assessment responses, preferences, and interactions;
• User-provided timeshare-related information.

We may use these categories for the purposes described in this Privacy Policy.

We may disclose these categories to service providers, contractors, advertising partners, analytics providers, affiliates, and business partners.

We do not knowingly sell personal information for direct monetary payment. However, certain advertising, analytics, retargeting, or lead-related activities may be considered “sharing” or “sale” under California law.

California residents may request access, deletion, correction, and opt-out of sale or sharing where applicable by contacting help@simpletimeshareexit.com.

15. Texas Privacy Notice

If Texas privacy laws apply, Texas residents may have rights to access, correct, delete, obtain a copy of personal data, and opt out of certain targeted advertising, sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

Requests may be submitted to help@simpletimeshareexit.com.

16. Other U.S. State Privacy Rights

Residents of certain other U.S. states may have additional privacy rights. We will honor applicable rights where legally required.

17. International Users

The website and system are intended primarily for users in the United States. If you access the website from outside the United States, you understand that your information may be processed in the United States or other jurisdictions where our service providers operate.

18. Do Not Track

Some browsers transmit “Do Not Track” signals. Because there is no uniform industry standard for responding to such signals, we may not respond to them unless required by law.

19. Business Transfers

If we are involved in a merger, acquisition, financing, restructuring, sale of assets, sale of equity, bankruptcy, or similar transaction, information may be transferred as part of that transaction.

20. Changes to This Privacy Policy

We may change this Privacy Policy at any time. Revised versions will be posted with a new effective date. Continued use of the website or system after changes are posted means you accept the revised Privacy Policy.

21. Contact

Privacy questions or requests may be sent to help@simpletimeshareexit.com.